It goes without saying that the pandemic has caused quite a lot of bad consiconses and has led various companies to a dead end. However, most of the organizations decided not to give up and find a way out of this situation. So, to go on with their business and keep satisfying people’s needs, plenty of companies have introduced online delivery into their business strategy. There is nothing wrong with that, because during the pandemic users have developed a habit of using delivery services, so restaurants and cafes have taken advantage of the circumstances and developed Delivery App for their business. That is a win-win situation.
Nevertheless, it may seem that the market has already been filled with large companies having their own delivery service, but each organization always has the opportunity to create something unique, something special that is going to draw users’ attention. In this specific article, we are going to talk about how to come up with and create delivery app, and, most importantly, where to start.
Table of Contents
Why Create Delivery App?
Having a mobile delivery app is a great way for a company to get more recognition and grow bigger. Especially today when there are serious competitors around, every organization which is connected to food service, needs to come up with some new extraordinary ideas to draw new clients and keep the old ones interested.
Attracting new customers is one of the motivating reasons to create delivery app. Given the fact that mobile apps are really in demand, mobile apps provide companies an opportunity to cover a much bigger audience and attract more clients.
Another considerable reason is raising up loyalty. The more comfortable conditions for customers an organization has, the more loyalty it gets from clients. It goes without saying that drawing new customers is important, however, having a group of people who have been there with you all along and have loved your service from the very beginning means a lot. It is basically what keeps your business on track.
Such important business metrics as conversions and repeat purchases are higher for app users than for website users. The app is more convenient and there is a special connection between a customer and an app, so people use your service longer and order more often.
Sure, adding new modern technological systems ensures more customers and as a result getting more income. So, you just accomplish two goals at once. Get new customers, watch your business grow and get more money. It is a win-win situation.
What Are Influencing Aspects of Delivery App Development?
When developing a mobile app for delivery, it is important to determine priorities. Smart planning is everything. Think through the basic functions first, because without them the app will not work. When you create delivery app it is not essential to add all the special features into your app, more important is to work on the main user’s scenario.
To meet deadlines and ensure the stable operation of the app, it is essential to consider the speed of fixing bugs. Thus building the entire front-end on React Native is a great choice. Putting aside all the prejudices, this particular framework has no similar alternatives in creating cross-platform apps with pretty interfaces as soon as possible.
Although, developers complain about React Native a lot due to plenty of issues with support. Nevertheless, a number of companies have been working with it for quite a time and have learned to cope with its drawbacks.
Try to be as minimalistic as possible. There is no need to overload your app with a huge number of interesting features. Think of the fundamental functions which are more important and will be enough for an app to work and satisfy people. When the time comes, you can go on and add something interesting and make your app more attractive.
What are the Steps to Create Delivery App?
Let’s dwell into the practical part of the question. It is time to discuss the main steps to create delivery app.
Terms of reference creation and making a contract. The TOR usually shows the main aim of the project and requirements for it, use cases, rough sketches of screens and platform requirements. As for the contract, it determines specific dates, terms, cost, conditions and a list of work performed by each team member.
Prototyping. During that step, a user journey map is developed, flowcharts and rough screen designs are drawn up. The prototype allows a developer to test the functionality at an early stage and, if necessary, make changes.
Design. UX / UI designers think over the appearance and color scheme of the pages, taking into account the features of the functionality and requirements of the iOS and Android platforms.
Programming. At this stage, the developers write the code to make the application work and look as planned.
Testing. While you create delivery app, it should be checked for errors and failures, as well as stability on different devices.
Launch and technical support. After the final tests, the app is published on the sites, but the work on it does not end up there. The help of the development team will be required to optimize, add new features and update the app.
What Basic Functions Should be Included?
Once you have decided on the important points, you can decide what features to add to your app. How to make an app really effective?
Quick and minimalistic interface. It is essential to provide customers with an interface with easy, clear functionality and an intuitive interface when the desired dish is easy to find with a few taps.
Safe payment. People are switching to delivery apps rather than the tedious phone ordering process to protect their personal data. Therefore, your task is to ensure that every payment transaction is fast and secure.
Tracking order in real time. It is very comfortable to be able to watch where your order is and what time it will arrive. Add a GPS into your delivery app to make it sophisticated. Besides, delivery guys will thank you for the best routes and the ability to evaluate the required time for delivery.
Customer service. Everyone loves special offers including discounts. Let’s be honest, most users are attracted to the company with some coupons whether it is from previous orders or the delivery guy has made a mistake. Special discounts in the app are a wonderful option to save your loyal clients and attract new ones.
Push notification. It would be amazing to include a notification function to the delivery app so that customers are involved in the process and provide them information about the status of their orders. This will show them how much developers care about them.
Filtering feature. Lots of people go to food delivery apps to order a certain type of meal. If you give a customer an offer of various dishes, consider adding a filter into your app and let people sort by cuisine, restaurant’s name or location, food category and so on. Let them choose between different kinds of shipping. Thus, you will save users’ time and energy to find what they need.
Reviews and feedback. It is not a secret that people pick a product or a service by scanning ratings and people’s comments. It is completely reasonable. Picture yourself in front of an enormous selection of food for you to order. How would you pick? Right, sort read reviews of previous users.
Conclusion
If you are at a crossroads whether to create delivery app or not then go back to reading the article again and take our advice. Delivery app development is taking a rise and every food company which is intending to become successful is creating its own delivery app. Today it is inevitable. Everything is connected to mobile phones, thus having a mobile app is essential. Delivery apps are getting popular rapidly every day, and the market still has space to grow. Online food ordering is getting more popular every day, so if you make your mind to create delivery app, you are on the right track. To stand out from the competition in this industry, you need to follow technological trends. Besides that, do not invest a lot of money into developing the app. At first, you can simply rely on a MVP, track the reaction of the target audience, and only after that add a full set of functions to the app.
Visit for more articles: forbesblog.org
