Customer Due Diligence Hong Kong

If you want to do business in Hong Kong, it’s essential to understand the risks involved. Money laundering and terrorist financing are serious concerns in the city. That’s why it’s vital to do your due diligence check in Hong Kong before doing business with any company.

When conducting business in Hong Kong, you must perform due diligence on your customers to ensure they are legitimate and trustworthy. This process can help you avoid fraud and other risks associated with a business with unknown or untrustworthy parties.

How Does Customer Due Diligence Work in Hong Kong

As businesses in Hong Kong become increasingly globalized, the need for customer due diligence (CDD) has never been greater. CDD is the process of identifying and verifying a customer’s identity and is critical to compliance with anti-money laundering (AML) regulations.

There are several ways to conduct CDD in Hong Kong, and the most effective approach will depend on the specific business and customer circumstances. The three most common methods of CDD are documentary verification, electronic verification, and physical verification.

Documentary verification is the most straightforward method of CDD and requires reviewing and verifying identity documents such as a passport or identity card. 

Electronic verification is conducted using online databases and public records and is generally more reliable than documentary verification. 

Physical verification is the most thorough method of CDD and involves making in-person contact with the customer to verify their identity.

What Are the Pros and Cons of Customer Due Diligence

When it comes to your business, you can never be too careful. That’s why it’s essential to do your due diligence when it comes to your customers. Here are a few pros and cons of customer due diligence: 


  • Helps you know who you’re doing business with – When you take the time to do your due diligence on a potential customer, you can learn more about who they are and their business. It can help you decide if they’re the right fit for your business.
  • Protects your business – Customer due diligence can help protect your business from fraud and other risks. By taking the time to verify your customer’s identities and assess their risk, you can help protect your business from potential losses.
  • Builds trust – When you do your due diligence on a potential customer, it shows that you’re interested in doing business with them in a safe and trustworthy way.


  • CDD can be time-consuming and resource-intensive.
  • CDD may require financial institutions to collect sensitive data that could be subject to privacy and data protection laws.
  • CDD may identify legitimate customers as higher risk, which could result in them being denied access to financial services.
  • CDD may create unnecessary barriers to entry for legitimate customers.
  • CDD may not be effective in detecting and deterring illicit financial activity.
  • CDD programs may be costly to implement and maintain.
  • CDD programs may need to be constantly updated to keep up with changing risks and regulations.

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