If you have recently set up your own restaurant business or you have been trading for some time now, then you know and understand the importance of making it a success not only for you but for your workers as well. The unfortunate thing about the majority of restaurants is that they fail within the first two years of opening and so to make sure that you’re not one of these statistics, you need to make sure that you put everything in place to ensure a more sustainable business.
You have the added responsibility of many families being reliant upon you because of the number of staff that you employ. It is fair to say that the local community relies on your food services as well, so this is a lot of responsibility to have on anyone’s shoulders.This is why it is incredibly important that you do everything that you can to hold onto your staff which is your biggest asset.
Staff turnover can be quite high in the hospitality industry and it’s because there is very little human resource management in restaurants. Many restaurants just hire walk-ins who have probably never worked in the hospitality industry before and they don’t have any customer service experience. There is no reason for these restaurants to be this desperate and if they would just put some kind of human resource management into place, then they would be able to find the kinds of employees that stay with them over the long term. These days, you can rely on outsourced restaurant human resources management.
As well as making sure that you have the right staff, the following are some other things that you could implement to make your restaurant business more sustainable.
- Talk To Your Staff – These are the very people who work at the heart of your business and they will see things that you as the manager or the owner will never see. It is important to include everyone in the management of a restaurant and that you value their opinions. If staff knows that you are listening to them and that you are taking their concerns seriously, then there is a higher likelihood that they will want to work there and that they will be motivated.
- Introduce Meatless Menu Options – It can be very tempting to just get your menu for the majority of meat eaters that are out there, but there is quite a big demographic of people who are vegetarian, and so they would like to visit your restaurant if you just offer them alternatives. This is a niche that you need to tap into because it will help to increase your customer base and your profits as well.
There are other things that you can introduce like growing your own organic vegetables because customers are more environmentally aware now. If you can offer them pesticide-free vegetables, then they will reward you with their business. You might also consider reducing your food waste by donating any leftover food to people who are less fortunate than you.